There are three ways to remove data from Agency Stack, depending on how much you want gone.
1. Disconnect a single integration
This removes our access to one connected account and deletes the stored credentials for it.
- Sign in and open the client whose account you want to disconnect.
- Go to the Connections tab.
- Find the integration — for example Google Search Console, Google Business Profile, Google Ads, or Meta Ads — and choose Disconnect.
We revoke our access with Google or Meta, delete the stored access and refresh tokens, and stop retrieving data from that account. Metrics already synced into your reports remain in your workspace until you delete the workspace or ask us to remove them.
Revoking from the provider instead
- Google — remove Agency Stack from your Google Account permissions page.
- Meta — remove Agency Stack from the Business Integrations section of your Facebook settings.
Revoking at the provider takes effect at once. Our stored tokens for that account become unusable, and we delete them on the next sync attempt.
2. Delete your entire workspace
This removes the workspace and everything in it: clients, documents, tasks, reports, connected-account credentials and synced metrics.
- Sign in as the workspace owner.
- Go to Admin → Agency → Danger zone.
- Choose Request deactivation and confirm.
We confirm the request with the owner before anything changes, so a workspace cannot be closed by mistake or by someone who should not be able to. Once the workspace is closed, its data is permanently erased 30 days later, and ages out of our backups within about 35 days after that, after which it cannot be recovered. We keep only what we must for legal, tax or fraud-prevention purposes.
Closing the workspace does not by itself revoke the access you granted at Google or Meta. To cut that off at once, disconnect each integration first (step 1) — that revokes our access with the provider immediately.
If you would like an export of your data, ask for one before the workspace is closed.
3. Ask us to delete it
Email privacy@agencystack.ai from the address associated with your account, and tell us what you want removed: a single integration, a client record, the whole workspace, or your personal data as an individual.
We verify the request, confirm what will be deleted, and complete it within 30 days. You will get written confirmation when it is done. If you are an individual whose data sits in a workspace an agency operates, we will pass your request to that agency as the controller and help them act on it.
Waitlist addresses
If you joined the pre-launch waitlist and want your address removed before we launch, email privacy@agencystack.ai and it is deleted — no account needed.
For the full picture of what we hold and for how long, see the Privacy Policy.